Ubwishingizi bufite ireme
Isosiyete ikurikiza byimazeyo sisitemu yo gucunga ubuziranenge ISO 9001: 2000 kugirango igenzure buri kintu cyose kirambuye uhereye kubintu byinjira-kugenzura-gupakira-kugemura-kugurisha n'ibindi.Ishingiye ku gitekerezo cy’ubunyangamugayo, ubuzima, n’ubufatanye-bunguka, isosiyete iharanira gukora intego za serivisi z'ubuzima.Ibicuruzwa byose by’isosiyete byatsinze kumenya mikorobe n’ibyuma biremereye, kandi binagerageza ibisigazwa by’udukoko twangiza udukoko twangiza.
1. Isosiyete yacu yemeza ko ibicuruzwa byatanzwe ari ibicuruzwa nyabyo byakozwe natwe hamwe numuyoboro wo kugurisha byemewe n'amategeko, byujuje ibisabwa nisosiyete yawe hamwe namabwiriza agenga amasezerano, imikorere ya tekiniki, ibipimo ngenderwaho, ubwiza, ubwinshi nibindi bisabwa.
2. Niba hari ibibazo bifite ireme mugukoresha ibicuruzwa tugurisha muruganda rwawe, isosiyete yacu isezeranya gusubiza no gukemura ibibazo bijyanye ako kanya nyuma yo kubona integuza yikigo cyawe.
3. Mugihe habaye ibibazo byubuziranenge mugihe cyubwishingizi bwibicuruzwa, isosiyete yacu isezeranya kwemeza gusubizwa, gusimburwa nindishyi, hamwe ningwate yo kuzuza amabwiriza ya "garanti eshatu" ya serivise yibicuruzwa.Niba ibicuruzwa ari ikibazo cyiza cyibicuruzwa mugihe cya serivisi "garanti eshatu", isosiyete yacu izasezeranya kuzuza neza inshingano ziteganijwe mumasezerano.
4. Niba tunaniwe kubahiriza inshingano n'inshingano ziteganijwe mu masezerano, amafaranga yose akomoka kuri yo tuzayishyura.
